If you're in the market for something truly extraordinary, look no further than Kenjo, formerly located on West 57th Street, just west of Fifth Avenue, in the heart of New York City's premier luxury shopping district and now located on the 2nd Floor at 47 West 55th Street. Since 1978, owned and operated by brothers Ken and Steve Grazi, Kenjo has developed a loyal following of customers who have come to appreciate the personalized one-on-one service they receive when they walk through the door."We're here for every customer," says Steve proudly. "Both Ken and I can almost always be found on the showroom floor, interacting with customers and sharing our timepiece knowledge."
One thing is for sure. Steve and Ken are real watch guys, and their passion for watches is most definitely contagious. With their pulse constantly on the watchmaking industry, they have a real acumen for what's going to sell and are willing to take a chance on something they believe in. It is this unique combination that has been the driving force behind Kenjo's success as one of the country's most highly respected watch retailers."At Kenjo, we have a great diversity of brands," says Steve. "We carry brands that people are looking for. While you can expect to see something traditional, you can also count on the fact that you'll find something unusual and different."
The Grazi brothers are true experimenters who take watches into their store you wouldn't normally find. Seasoned watch collectors and astute enthusiasts know they can come to Kenjo to see timepieces that can't be found anywhere else. Indeed, limited-edition collections and one-of-a-kind treasures are one of the store's most attractive features. At the same time, first-time buyers and newcomers to the watchmaking world can choose from a host of more conventional and affordable brands. Kenjo has one of the largest watch inventories in the country, offering nearly fifty of the world's most exclusive and well-respected brands from A to Z, including Bell & Ross, Girard-Perregaux, Maurice Lacroix, Omega, Ulysse Nardin and Zenith to name a few. "We carry an extensive collection of brands," explains Steve. "But what really sets us apart is that we carry all of our brands in great depth. For example, we have the largest collection of Omega under one roof in all of New York City!"
In 2003, Steve's son Raymond joined the Kenjo team. Since his start, he has taken steps to promote Kenjo to the next generation. He manages the online business as well as organizes store events bringing the collectors and enthusiast together with the brand representatives to introduce new watches and designs to NYC. Raymond is likely to answer all questions that come in from this website, so send him a friendly hello if you'd like some information on a new watch!
About half of Kenjo's clientele come to this full-service watch shop from out of town, with the majority of them being repeat customers. An impressive statistic, but not all that surprising.
Perhaps Steve Grazi says it best: "In my many years of business, I very, very rarely have had a situation where, in the end, the customer was not one hundred percent satisfied. At Kenjo, the customer always comes first."